Refund policy
At Godly Knots, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 10-day free return policy from the date of delivery.
Eligibility for Returns
To qualify for a return:
- The item must be returned within 10 days of delivery.
- The product must be unused, unwashed, and in its original condition.
- All tags and original packaging must be intact.
- Products showing signs of wear, damage, stains, or alterations will not be eligible for return.
Free Returns
We provide free returns for eligible products. Once your return request is approved, return instructions will be shared with you.
Refund Process
After receiving and inspecting the returned item, we will notify you about the approval of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Shipping charges (if any) are non-refundable unless the product received was damaged or incorrect.
Non-Returnable Items
The following items cannot be returned:
- Products purchased during clearance or special sale events.
- Customized or personalized products.
- Items damaged due to misuse or improper handling.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the item and packaging.
Contact Us
For return or refund-related queries, Send us a message at:
WhatsApp: +91 7986451048